Terms and conditions

Welcome to Bansal Silk. By accessing and using https://bansalsilk.com/, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

These Terms & Conditions govern your use of our website and the purchase of products from Bansal Silk.

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products & Pricing

We specialize in Bhagalpur silk sarees and other women’s saree collections.

We make every effort to ensure that product descriptions, images, prices, and availability are accurate. However:

  • slight color variations may occur due to screen settings
  • product availability may change without notice
  • prices are subject to change at any time

All prices are displayed in Indian Rupees (INR).

3. Orders & Acceptance

Once you place an order, you will receive an order confirmation message or email.

Bansal Silk reserves the right to:

  • accept or reject any order
  • cancel orders due to stock issues
  • cancel suspicious or fraudulent transactions
  • limit quantities per customer

If payment has already been made for a cancelled order, the refund will be processed accordingly.

4. Shipping & Delivery

We aim to dispatch orders within the promised timeline.

Delivery times may vary depending on:

  • customer location
  • courier partner serviceability
  • festivals / holidays
  • unforeseen delays

Bansal Silk is not liable for delays caused by third-party courier services.

5. Returns & Exchanges

Returns or exchanges will only be accepted as per our Return & Refund Policy.

Products must be:

  • unused
  • unwashed
  • in original packaging
  • returned with invoice / order proof

Customized or sale products may not be eligible for return.

6. Payment Terms

We accept payments through secure third-party payment gateways.

We do not store your:

  • debit / credit card details
  • UPI PIN
  • banking passwords

All transactions are securely processed.

7. Intellectual Property

All website content including:

  • logo
  • brand name
  • product images
  • text
  • banners
  • designs

belongs to Bansal Silk and may not be copied, reproduced, or reused without written permission.

8. Limitation of Liability

Bansal Silk shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.

9. User Responsibilities

You agree not to:

  • misuse the website
  • attempt unauthorized access
  • use false information while ordering
  • disrupt website functionality

10. Governing Law

These terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Bhagalpur, Bihar.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice.

Changes will be effective immediately upon posting on the website.

12. Contact Information

For any questions related to these Terms & Conditions, contact us:

Bansal Silk
Bhagalpur, Bihar, India
Email: support@bansalsilk.com
Website: https://bansalsilk.com/